Shipping Policy

We are pleased to inform you that we can deliver your order on the very next day if you confirm the order and payment to us before 5:00 pm (Mon-Fri). If you have ordered an item on weekend it will be delivered on Monday. We only make deliveries within United Kingdom

Standard Shipping Charges

Our standard Shipping service of 8.99 pounds is available on the delivery of all orders regardless of the total price and weight of any order.

Express Shipping Charges

If you want your order the next day then our express delivery charges for the next day Shipping will vary on the size of an object and location of delivery as well.

Tracking and History of an Order

You can see the tracking details of your order on the email which you have given to us while processing your order. Your order details are also visible against your purchase and this can be seen after visiting your order history on our site

Information for Next Day Shipping

If you need an item fast then there is no problem. We also offer next day Shipping as an option on all our products and its rate depend on the weight and size of an item which you order.

If you place the order before 5:00 pm from Mon- Thurs then you will receive your order on the very next day. Orders that are placed on Friday before or after 5:00 pm will be delivered on Monday

Please make sure that we don’t provide any guarantee of delivery dates because delivery is performed by 3 party courier. Unlikely, sometimes delivery failures can happen due to misrouting

Return

If in any case you are not happy with the product then we accept return of orders with complete money back refund (ex-shipping charges). Please contact us for return within 14 days of Shipping and we will provide you complete refund once the product is reached to us and is brand new

Return of Damaged Goods

It’s a humble request that you see your product during the delivery receipt. If product supplied to you is damaged and signature of courier is required then make them sign as damaged and contact us immediately if possible. A damaged order must be notified to us within 3 days of receiving receipt of your order. After receiving the previous damaged order we will process new one for you

Return Process

You can return any item to us if it is damaged, or unwanted

Please make sure that you have notified us about the return of an order within 7 days of delivery and order is with us within 14 days of delivery.

After this pack the item in a new packet and also include a note in which reason of return is written

Each and every item is returned on behalf of risk of customer. If returned item is lost during the path then we will require a receipt of posting. So, please take care of receipt of postage which can be required in any case

Flat 2 – 39 Francis St, Stoneygate,Leicester, LE2 2BE

a company registered in the UK.
No: 12245266

Phone: +44 2081 443 404

Email:
sales@floorsafetyfirst.co.uk

Working hours
Mon – Friday 8:00am – 05:00pm